This Privacy Policy explains how Love Liberation Lounge, LLC ("Love Liberation Lounge," "we," "us," or "our") collects, uses, and protects your information when you visit loveliberationlounge.com, use our forms and funnels, or purchase our products and services. By using our site or providing your information, you agree to the practices described here.
1. Who We Are
Love Liberation Lounge is a coaching and digital product business. We offer coaching services and self-guided digital products for personal growth. You can reach us any time at hello@loveliberationlounge.com.
2. Information We Collect
Information you give us
- Contact details such as your name and email address when you opt in for a free resource, contact us, or sign up for our emails.
- Purchase information when you buy a product or coaching service, including billing details. Payment card information is processed by our payment processor and is not stored by us.
- Anything you choose to share in a message, questionnaire, or coaching intake form.
Information collected automatically
- Basic technical and usage data such as your device type, browser, pages viewed, and general location, collected through cookies and similar technologies to help our site and funnels work and improve.
3. How We Use Your Information
- To deliver the free resources, products, and services you request.
- To process your purchases and provide customer support.
- To send you emails you have consented to receive, including updates, offers, and content.
- To operate, maintain, and improve our website, funnels, and offers.
- To comply with our legal obligations and protect our rights.
4. Email Marketing and Your Choices
When you opt in, we send you the resource you requested and, if you have separately consented, marketing and promotional emails. You can unsubscribe from marketing emails at any time using the link at the bottom of any email, or by emailing us at hello@loveliberationlounge.com. We may still send you transactional messages related to a purchase or request.
5. How We Share Your Information
We do not sell your personal information. We share it only in these limited ways:
- Service providers who help us run the business, such as our customer relationship and email platform (GoHighLevel/Kiani), our website host, and our payment processor (Stripe). These providers process your information on our behalf and are expected to protect it.
- Legal reasons, if required by law, subpoena, or to protect the rights, property, or safety of Love Liberation Lounge or others.
- Business transfers, if our business is merged, acquired, or sold, in which case your information may be part of that transaction.
6. Cookies and Analytics
Our website and funnels use cookies and similar technologies to function properly, remember your preferences, and understand how our site is used. You can control cookies through your browser settings, though some features may not work correctly if you disable them.
7. Data Retention
We keep your personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
8. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, or to opt out of certain uses. To make a request, email us at hello@loveliberationlounge.com. We will respond consistent with applicable law and may need to verify your identity first.
10. Children's Privacy
Our website, products, and services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.
11. Third-Party Links
Our site may link to third-party websites or services we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our site after changes take effect means you accept the updated policy.
13. Governing Law
This Privacy Policy is governed by the laws of the State of New Mexico, without regard to its conflict of laws principles.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Love Liberation Lounge, LLC
Email: hello@loveliberationlounge.com